At EchoData, technology plays a critical role in our value proposition to our customers. By leveraging and investing in leading technologies to support the delivery of our world class fulfillment solutions, we can help our customers deliver products to market faster and at lower cost – helping them gain a sustainable competitive advantage.
Experienced, In-House IT team
Our expert IT group is staffed with professionals who have proven experience in the fulfillment industry. They understand how to deploy technology based solutions to maximize the success of our customers' programs. Working as an integral component of our overall implementation and customer service team, EchoData IT professionals create custom solutions to meet the specific needs of your program.
ERP Backbone - Manage 2000
EchoData's Manage 2000 system offers the flexibility of accepting data from many disparate ordering systems while standardizing and optimizing our fulfillment processes. We can establish a direct link between our ERP system and your website, internal or external platforms so that all transactions are synchronized. We can easily accept orders from a variety of ordering mechanisms, including e-commerce/website, (800) contact center, internal "legacy system" or 3rd party EDI platform. We can also handle the EDI transactions in house, leveraging a complete turnkey solution for your specific set of distribution needs.
EchoData's integrated systems enable customer order information to move seamlessly from the front end to the warehouse and inventory management environment. By automating the flow of information, we can facilitate faster, higher quality order processing and shipment.
Through our electronic inventory management capabilities, we ensure that your product or materials are sufficiently stocked when an order arrives. Our systems help you monitor your inventory levels, track serial and lot numbers, and check on expiration dates. Built-in controls automatically notify you when it’s time to replenish stock, allowing time for manufacturing runs, packaging and shipping.
Real Time Reports - When You Need Them Most
EchoData also offers your business the benefit of real time information and reporting. We provide immediate, accurate information on every transaction we carry out on your behalf. Using eLink, our on-line web portal, you can securely check on order history, shipping status and inventory levels, 24 hours a day in an easy-to-use web based environment.
