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Industries

Nutraceutical, Supplement and Natural Health Products

EchoData Group provides daily fulfillment services for time-sensitive Nutraceutical, supplement, and natural health products. Managing the fulfillment of products in this category requires strong systems, inventory management, specialized facilities, flexibility and a wide range of support capabilities. For multi channel customers, lot control and expiration tracking is managed at both the retail and consumer level since product lifespan may differ for each.

EchoData offers key experience and facilities which include:

  • Multi-level lot control & expiration date tracking
  • FIFO, LIFO and LEFO
  • Direct to consumer and retail distribution of products
  • Continuity management, order personalization, product assembly and returns processing support services
  • Product sampling programs
  • Over 170,000 square feet with dedicated to temperature controlled storage and fulfillment space

Featured Client: Newport Natural Health

Newport Natural Health is the recognized leader in providing authoritative health and wellness solutions to consumers. The company publishes and markets branded newsletter and product offerings with such leaders as Dr Connealy.

EchoData Group provides integrated, end-to-end support for all aspects of Newport Natural Health’s fulfillment program including: shopping cart development & management, order processing, call center support, mail order processing, reverse logistics, warehousing, electronic inventory management, pick and pack fulfillment, automated reporting and dynamic small parcel shipping.