AMS Fulfillment offers full back office or BPO services to our clients who wish to completely focus on product development, sales and marketing while minimizing the need to hire a back office staff to administer their businesses. Collaborating closely with the business owner, our experienced team members proactively manage key administrative activities, including the following:
- Building customer profiles and prioritizing accounts
- Order entry
- Accounting services
- Financial reporting
- Operational reporting (e.g., available-to-sell [ATS] reports)
- Factor management
- Inbound customer service
- Operating systems
- Operations support
- EDI management and order routing
- E-commerce development
- All methods of payment processing
- Sales rep support and commission payments
- Inventory allocation management
- … and other back office functions