B2B Fulfillment Services

AMS has been managing B2B Fulfillment since the day we were born!

B2B Fulfillment can be an operational handful to digest, and at AMS, we don’t take this challenge lightly!

Our Business-to-Business (B2B) Fulfillment Services Team has many decades of B2B fulfillment experience, shipping to thousands of “brick and mortar” retail locations. We have a complete understanding of how to ship to retailers, including routed orders to large chain retailers like Walmart and Target, department stores like Nordstrom, beauty retailers like Sephora and ULTA, large E-commerce entities including Amazon, branded brick-and-mortar stores, small boutiques and so many more!  No matter the ship-to location, AMS pays strict attention to routing guides, staying in total compliance with the end customer’s requirements on behalf of our clients.  Whether it’s UCC-128/GS1-128 labeling, EDI communications, ASN confirmations, required data on attached paperwork, product or carton labeling, max pallet dimensions, truck scheduling or delivery windows and deadlines, AMS knows what it takes to make our clients look like operations professionals to the valuable customers they serve, raising their scores and gaining repeat orders.

By no means are all retail distribution programs alike. At AMS, the B2B fulfillment services we provide vary greatly within our client base. We have case pick programs, loose pick programs (with orders that contain dozens of line items for us to individually pick and pack), full pallet cross dock programs, pre-paid order cross dock programs, pre-book and at-once orders, retail database distributions (P-O-P, press kits and other marketing materials)… and quite often our clients have us combining some or all of the above!

Our warehouse management systems are flexible enough to support the unique needs of every AMS B2B client, even those that market and ship their products direct-to-consumer in combination with their B2B business. Contact us for the Best in Retail Fulfillment!

B2B or Retail Fulfillment? “Tomayto” or “Tomahto”?

Wholesale product fulfillment is sometimes referred to as retail fulfillment services because goods are generally shipped from the wholesaler’s distribution location to its retailer customers, such as big chain retailers or boutique stores. Sometimes when we hear “retail fulfillment,” many think of direct-to-consumer (D2C) or business-to-consumer (B2C) retail transactions. For this reason, we will not use the term retail fulfillment on the remainder of this page. Agreed?

Complexities managed by Wholesale Fulfillment Companies

Wholesale order fulfillment is a complex service offering, and AMS understands every aspect of it. Here are a few of the nuances:

  • Pick and pack to store and send to a distribution center (DC)
  • Bulk product distribution to DC’s
  • Using a boutique retailer’s shipping account or your own account and re-bill the retailer
  • Avoidance of costly chargebacks by staying in compliance with routing guides
  • Routing of orders through retailer portals and adherence to ship windows
  • Ensuring that advanced shipping notices (ASNs) are transmitted on time and accurately
  • Generation and application of compliance labeling (GS1-128/UCC-128)
  • Use of retailer price stickers, barcodes, hangtags (Value Add Services)

Make AMS Fulfillment Your Reliable B2B Operations Arm

With your collaboration and the full support of our Client Services team, AMS helps you navigate the choppy waters of this challenging process. Our team collaborates with you as we strategize, plan and seamlessly execute your B2B order fulfillment game plan — quickly, efficiently and cost-effectively.

AMS is prepared to execute your specific wholesale fulfillment program, including case pick, loose pick or pick-and-pack, cross dock, pre-book and at-once, retail database distributions… any and all of it! You can also opt for our full-service model in which we handle everything — from B2B customer service and save-the-sale, inventory allocation management to priority retailers and more. We’ve sat in our clients seats when it comes to Back Office Administration for wholesale/B2B businesses, giving AMS a special vantage point for understanding what it takes to manage B2B fulfillment operations. Because we’re also a B Corporation, you can rest easy knowing that we make decisions based on what is best for all our stakeholders.

Our wholesale distribution services include:

  • Direct to store or direct to DC shipping
  • Third-party shipping accounts
  • Multi-retailer and multi-channel support
  • Consolidation and breaking bulk
  • Customized labeling and packing lists
  • Routing guide review and setup
  • GS1-128/UCC128 labeling
  • Retail ship window scheduling
  • EDI order processing
  • Inventory reservations
  • Advanced shipment notices (ASN)
  • Cross docking
  • Real-time reporting
Questions about our services? Ready to get started?