WELCOME TO ECHODATA GROUP
Thank you for visiting EchoData Group! EchoData is an experienced, full-service fulfillment center that delivers integrated fulfillment, logistics and supply chain solutions to a global customer base. As a partnership driven company, we want to understand your unique requirements and become a valued resource to your business.
FULFILLMENT SERVICES
EchoData offers a comprehensive suite of services combining expert order fulfillment, eCommerce integration, logistics solutions, state of the art facilities and real time reporting to deliver a powerful range of solutions. We improve accuracy, lower costs and drive measurable improvements to your business.
- Pick and Pack Fulfillment – B2B, B2C, Retail and Wholesale Channels
- Returns Processing – Processing customer returns, restocking and daily reporting.
- Systems Integration – Real time API or batch integration with shopping cart and back end legacy platforms.
- Warehousing and Inventory Management – Secure storage and warehousing of inventory.
- Print and Packaging Services – Packaging, collateral and printing of support materials.
- High-Touch Support – Call center representatives, account management and dedicated fulfillment teams.
- Real Time Reporting – Automated and web based reporting through eLink
- Shipping Expertise – Custom shipping logic, carrier discounts, zone skipping and package consolidation.
Experience & Innovation
A deep understanding of the fulfillment industry is one of the most valuable assets EchoData brings to each and every customer relationship. With over 100 years of combined fulfillment expertise, EchoData’s team members have the knowledge and background to take on your most complex programs. We are constantly seeking out new and innovative ways to drive process improvements in all areas of our business. These enhancements drive efficiency, accuracy and cost savings for our customers.
Order Accuracy
Whether you’re shipping B2B or B2C, order accuracy goes a long way to drive cost savings and customer satisfaction. EchoData employs advanced technology such as item barcode scanning, automated customized business rules, proper material handling and ongoing process improvement to ensure high degrees of pick/pack accuracy. Ship it right the first time and you can avoid costly returns or dissatisfied customers.
Returns Processing
Product returns are a key component of the back-end logistics process. Experienced fulfillment companies work with clients to establish a set of customized rules for the disposition of returned products to minimize costs and provide immediate credits or reships. EchoData offers returns processing services and will work with clients to establish a clearly communicated, solid returns policy that can lead to a more positive brand experience and repeat business.
Systems Integration
Experienced fulfillment partners like EchoData already employ sophisticated systems, which out of the gate are positioned to support the needs of your business. Development of an in-house system from the ground up can come at a high cost while requiring on-site IT staff to provide ongoing maintenance and updates. Backup and redundancy plans are also important to keeping your business running smoothly and efficiently, even under the most difficult situations.
Order FulFillment
EchoData’s expertise in order fulfillment will get your products to market quickly and efficiently at the highest levels of fulfillment accuracy – supporting shipments directly to consumers, businesses, distributors, schools and retail.
Warehousing
With hundreds of thousands of square feet of fulfillment warehouse space, EchoData can store products in bulk pallet locations, forward pick area shelves or in a secure environment for high value goods. Real time reporting of inventory levels and movement of product is also made easy.
Distribution
EchoData satisfies the demanding requirements of your retail and channel distribution needs. Our extensive warehousing and shipping facilities enable us to distribute your products to major and independent retailers, distributors, and resellers.
Celebrating 25 Years of Fulfillment Services